TIXEL FAQ
TIXEL FAQ
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We’re partnering with Tixel as the official fan to fan ticket exchange. Tixel is the safest way to buy and resell tickets, with price caps and advanced protection for both buyers and sellers. Visit Tixel here to buy or sell tickets.
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Head to https://tixel.com/sell and follow the prompts. If you’ve already found a buyer, you can select the option to make a listing private and only people who have your unique ticket link will be able to buy your ticket.
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Head to this page and select “Join the Waitlist”. You can then pre-authorize payment for your preferred ticket types or simply sign up to receive alerts for when tickets become available.
To give yourself the best chance of getting a ticket you can set up an auto-purchase on Tixel by clicking ‘join the waitlist’ then ‘set up auto-purchase’. Select the ticket you want, the quantity and then the price you are willing to pay up to a maximum of 20% above the original face value. If another fan lists a ticket, you'll automatically purchase it if your price matches theirs. You can choose when your auto-purchase expires, and your card won't be charged after that.
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Head to this page and select the ticket type you’re looking for. Here, you can safely purchase tickets from other fans. If no tickets are available, you can join the waitlist and pre-authorize payment or set up alerts for when tickets become available.
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Login to Tixel, go to the Purchased Tickets section in your account, and download the ticket.
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Head to tixel.com/help and follow the prompts to access Tixel’s help center articles or submit a request at https://tixel.com/contact-form .
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Tickets are non-refundable but you can visit Tixel here to resell your ticket.